Telephone Service. The report designates the IRS?s declining ability to answer telephone calls as the most serious problem facing taxpayers. Olson notes that the IRS has set a target for FY 2010 of answering only 71 percent of calls from taxpayers seeking to speak with a customer service representative about account questions, down from 83 [...]
Daily Archives: January 20, 2010
Problems with the IRS Telephone Service and Collection Issues Report from the Taxpayer Advocates
How To Obtain An IRS TRANSCRIPT.
How to Obtain a Transcript of Your Past Tax Information. ALL Taxpayers who need to get their past tax return information on business or personal can obtain it from the Internal Revenue Service. Here are some of the things to know if you need copies of your federal tax return information. There are two very [...]

